Outsourcing Gone Wrong! Is Communication Gap the Silent Killer?

Consider a company outsources its app development project to a service provider overseas. Every process is perfectly handled, the deadlines are met, the code was written well, and the day for the demo arrives. But what they launched is far from the client’s expectations. The features they required were missing, the UI feels cumbersome, and… Continue reading Outsourcing Gone Wrong! Is Communication Gap the Silent Killer?

Emerging Trends and Future Outlook for the Best Offshore BPO Service Agency in Canada 2025 

The offshore BPO sector in Canada has seen tremendous growth over the past few years. The majority of the businesses in North America and Europe are increasingly outsourcing their non-core business operations to the best offshore BPO service agency in Canada thanks to their reliability and quality standards. Having progressed in digital technology, offshore BPO… Continue reading Emerging Trends and Future Outlook for the Best Offshore BPO Service Agency in Canada 2025